1.1. Personal Information:

When you register or use our services, we may collect personal details such as your name, email address, phone number, payment information, educational background, and profile photo.

1.2. Usage Data:

We collect data about your interactions with the platform, including session history, messages, ratings, and feedback.

1.3. Technical Data:

We collect information such as IP addresses, browser types, device information, and access times.

1. To provide, operate, and maintain the platform.
2. To improve our services and user experience.
3. To process payments and manage transactions.
4. To communicate with users about sessions, support requests, and updates.
5. To ensure platform security and prevent fraud.

1. We do not sell your personal information.
2. We may share information with service providers who assist in operating the platform (e.g., payment processors, hosting providers) under strict confidentiality agreements.
3. We may disclose information if required by law or to protect our legal rights.
4. When you explicitly authorize us to share your information.

4.1. We retain personal data only as long as necessary to:

1. Provide services and fulfill contractual obligations
2. Comply with legal obligations
3. Resolve disputes or enforce agreements

You may request account deletion, and your data will be erased unless retention is legally required.

1. We implement appropriate technical and organizational measures to secure your personal information.
2. While we strive to protect your data, no system is 100% secure. We encourage you to protect your account credentials.

1. You have the right to access, update, or correct your personal information.
2. Request deletion of your data (subject to legal exceptions)
3. You may withdraw consent or object to certain data uses, subject to legal or contractual restrictions.

1. We use cookies and similar tracking technologies to enhance platform performance and user experience.
2. You can modify your browser settings to control cookie usage.

The platform is not intended for use by individuals under 16 without parental or guardian consent. If we discover unauthorized access by minors, we will delete the associated data promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or your personal information, please contact us at:

info@unicoledulink.ac.ke